Testimonials
Laura - Lismore Base Hospital (Mental Health Department)
I am writing to express my sincere gratitude for the exceptional security services provided by Securetec Solutions at Lismore Base Hospital. As a staff member at the hospital, I have consistently witnessed the professionalism, empathy, and expertise exhibited by the Securetec Solutions team.
One of the notable strengths of Securetec Solutions is their remarkable proficiency in working seamlessly with individuals facing mental health challenges, dementia, and other disabilities.
The guards demonstrate an unparalleled level of sensitivity and understanding, creating an environment that feels safe and supportive for both patients and staff. Their commitment to ensuring the well-being of everyone in the hospital is truly commendable.
Their approachable demeanour and willingness to assist significantly contribute to the overall positive atmosphere within the hospital. Additionally, the team work together seamlessly with nurses and doctors, showcasing a level of teamwork that is unmatched.
Their dedication to fostering a secure and supportive environment, particularly for those with unique needs, is a testament to their commitment. I wholeheartedly recommend Securetec Solutions to any business seeking a security partner that not only prioritises safety but also understands the importance of compassion.
Emily - MacKillop Family Services
I wanted to give back some positive feedback on the Securetec Solutions security workers at Lismore Base Hospital. I've noticed in the last year a significant change in the security there. I work for MacKillop Family Services and we have high risk traumatised teens who need extra therapeutic care.
Securetec Solutions security workers are as trauma informed as the staff at Lismore Base Hospital.
Last night I had the pleasure of working with Shane Vale - who was very personable and seemed to really care about our patients wellbeing. Which helped deescalate the young person. Plus, knew the correct procedures and what to do. So, listened to all the professionals coming and going & was able to keep us informed.
5 stars.